Your privacy is a priority at my88. This document transparently explains how we collect, use, store, and protect your personal information as a member of Malaysia's leading online entertainment platform.
Please read carefully: By registering or using the my88 platform, you agree that your personal information will be processed in accordance with this Privacy Policy and Malaysia's Personal Data Protection Act 2010 (PDPA). We will not sell or share your data with third parties for marketing purposes without your consent.
My88 does not merely comply with data protection laws — we go further to ensure every member's information is handled with full responsibility and transparency.
All your personal and financial transaction data is protected with 256-bit SSL encryption — the same standard used by leading banking institutions in Malaysia. Your data cannot be read by any unauthorized party.
My88 has never and will never sell, rent, or trade your personal information to any third party. Your data belongs to you — we only use it for the purposes explicitly stated in this policy.
All data management practices at my88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits to ensure our data protection standards remain current and meet all legal requirements.
We clearly explain the purpose behind every piece of information collected. No data is gathered covertly or for undisclosed purposes. You have the right to know, access, and request correction of your personal data at any time.
All member data is stored on servers protected by strict access controls, multi-layered firewalls, and real-time intrusion detection systems. Our data centers undergo regular security testing by independent experts to ensure no exploitable vulnerabilities exist.
My88 only retains your personal data for as long as necessary for service and legal compliance purposes. Once an account is closed and the mandatory retention period has expired, your data will be securely deleted from our systems.
This Privacy Policy describes the data collection and usage practices of my88 (my88.bz). It applies to all users who access our platform via the website, mobile app, or any other service channel. By using my88 services, you agree to the terms set out in this Privacy Policy.
My88 collects several categories of personal information to enable us to provide a secure, efficient, and personalized service to every member. The categories of information we collect are as follows:
| Data Category | Data Examples | Requirement |
|---|---|---|
| Personal Identity | Full name, date of birth, MyKad/passport number | Required (KYC) |
| Contact Information | Email address, phone number, residential address | Required |
| Financial Data | Bank account number, e-wallet, transaction history | Required (Payment) |
| Technical Data | IP address, device type, web browser, operating system | Automatic |
| Usage Data | Game history, promotional preferences, session duration | Automatic |
| Communications | Support chat logs, emails, feedback | When Applicable |
We only collect information that is genuinely necessary for the stated purposes. You are not required to provide optional information, but doing so helps us improve your experience on the my88 platform.
My88 collects your personal information through several different means, depending on the nature of your interaction with our platform:
Every piece of information we collect is used for a clear and legitimate purpose. my88 uses your personal data for the following purposes:
My88 will not use your data for any other purpose not stated above without first obtaining your renewed consent.
My88 does not sell, rent, or trade your personal data to any third party for marketing or commercial purposes. However, in the following limited situations, we may share your information with trusted parties:
All third parties with whom selected data is shared are bound by strict data protection agreements and are only permitted to use that information for the specified purposes.
My88 continually invests in world-class security infrastructure to ensure your personal data is protected at all times. Key security measures we employ include:
While my88 takes all reasonable precautions, no security system can guarantee absolute protection. We encourage you to take your own precautions as well, such as using a strong, unique password and never sharing your login details with anyone.
My88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
We use several types of cookies for different purposes:
You can manage cookie settings through your web browser preferences. Please note that disabling certain cookies may affect the functionality or your experience on the my88 platform.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you as a data subject have the following rights regarding your personal information held by my88:
Request a copy of all personal information we hold about you, including how it is used.
Request correction of any inaccurate or incomplete personal information in our records.
Request the deletion of your personal data when it is no longer required, subject to legal retention obligations.
Object to the processing of your data for direct marketing purposes or in certain other circumstances.
Receive your data in a machine-readable format for transfer to another service provider if required.
Request a restriction on the processing of your data in certain situations while a dispute is being resolved.
To exercise any of the above rights, please contact our data protection team through the channels stated in Section 11. We will process your request within 30 business days.
My88 retains your personal data only for as long as necessary to fulfill the purposes stated in this Privacy Policy or to comply with applicable legal requirements. Our data retention policy is as follows:
Once the retention period expires, your data will be securely deleted using irreversible deletion methods. We do not retain data longer than necessary.
The my88 platform is strictly restricted to individuals aged 18 and above. We do not knowingly collect, store, or process any personal information from anyone under the age of 18.
If we find that we have inadvertently collected information from someone under the age of 18, the account in question will be terminated immediately and all related data will be deleted from our systems as soon as possible. If you believe we may hold information from a child, please contact us right away.
My88 reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or platform improvements. Any material amendments will be communicated to members via:
Your continued use of the my88 platform after the effective date of any amendment constitutes your acceptance of the updated policy. We encourage you to review this page periodically to stay informed about how we protect your data.
If you have any questions, concerns, or wish to exercise your rights under this Privacy Policy, please contact the my88 Data Protection Officer (DPO) through the following channels:
All privacy-related inquiries will be processed within 14 business days. For formal data rights requests, please clearly state the type of request and include sufficient identification information for us to verify your identity before processing.
With bank-grade data protection and a full commitment to your privacy, enjoy a safe and enjoyable online entertainment experience with my88.