Please read this document carefully before using the my88 platform. These Terms and Conditions govern the relationship between you as a user and my88 as the service provider, and cover the rights, responsibilities, and usage limits that all members need to understand.
Important: By registering or using the my88 platform, you agree to be bound by all Terms and Conditions stated herein. If you do not agree with any part of these terms, please discontinue use of the platform. These terms may be updated from time to time and registered members will be notified accordingly.
Before reading the full document, here are the six most important points in the my88 Terms and Conditions that all members need to understand.
The my88 platform is strictly for individuals aged 18 and above. Registration by minors is strictly prohibited, and any account found to be in violation of this policy will be terminated immediately.
Each user is only permitted to hold one active my88 account. Owning multiple accounts is a serious violation of these terms and may result in all associated accounts being terminated without any balance refund.
All bonuses and promotions offered by my88 are subject to wagering requirements and specific terms stated on each offer. Failure to meet these requirements means the bonus is not eligible to be converted to cash.
All deposits are final once processed. Withdrawals are subject to identity verification (KYC), which must be completed before the first payment is processed. This is a standard security measure to protect your account.
Any attempt to manipulate the system, use automated software (bots), exploit platform bugs, or act fraudulently is prohibited and will result in immediate account termination without notice.
You are solely responsible for the security of your account login credentials. my88 will never request your password through any channel. Any activity that occurs on your account is considered authorised by you unless you report it to us immediately.
This Terms and Conditions document constitutes a legally binding agreement between you ("User" or "Member") and my88 ("Platform", "We", or "Company"). By accessing or using the my88 platform, you confirm that you have read, understood, and agreed to all terms stated herein.
In this Terms and Conditions document, certain key terms are used with specific meanings as follows:
The scope of this agreement covers all aspects of my88 platform usage, including but not limited to account registration, deposit and withdrawal activities, participation in games and promotions, and all interactions with our customer support team.
To register and use the my88 platform, you must meet all of the following eligibility criteria:
My88 reserves the right to request proof of age and identity at any time. If it is proven that a member does not meet these eligibility requirements, the account will be terminated immediately and any balance or winnings may be withheld subject to our assessment.
The my88 account registration process requires you to provide accurate, complete, and up-to-date information. You are responsible for ensuring all profile information is truthful at all times. False or misleading information constitutes a serious violation of these terms.
Each individual is only permitted to hold one (1) active account on the my88 platform. Owning multiple accounts — whether using the same or different names, addresses, phone numbers, email addresses, or payment methods — is strictly prohibited. If we detect multiple accounts linked to the same individual, we reserve the right to:
You are solely responsible for keeping your password and account login details confidential. Any activity that occurs on your account is considered to have been carried out by you, unless you promptly report a security compromise to us. my88 will not be liable for any losses resulting from unauthorised account access if we do not receive a report within a reasonable time.
My88 supports a wide range of deposit and withdrawal methods suited for Malaysia users, including major online banking, approved e-wallets, and direct bank transfers. All financial transactions are processed through secure, encrypted channels.
Deposit: Minimum and maximum deposit limits are set according to the chosen payment method and can be reviewed on the deposit page within your account. All deposits are final once processed and cannot be reversed except under exceptional circumstances at my88's sole discretion.
Withdrawal: Before the first withdrawal is processed, members must complete the KYC process by uploading a valid government-issued ID (MyKad or passport), proof of current address, and payment method details. This process is typically completed within 1–3 business days. Once KYC is approved, most withdrawals are processed within 24 hours.
My88 offers a wide variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, cashback offers, special promotions, and a VIP programme. All offers are subject to the specific terms and conditions stated on each promotion.
The wagering requirement is the minimum condition that must be met before any winnings from a bonus can be converted to cash. The required wagering ratio is as stated on each promotion. Failure to meet the wagering requirement within the promotion's validity period will result in the bonus balance and any associated winnings being automatically voided.
To ensure that the my88 platform remains a safe and fair environment for all users, certain conduct is strictly prohibited. Violation of any of the following may result in immediate account termination:
My88 employs a sophisticated monitoring system operating 24/7 to detect suspicious behaviour. All serious violation cases will be thoroughly investigated before any action is taken.
My88 is fully committed to responsible gaming practices. We believe gambling should be an enjoyable form of entertainment, not a source of financial stress or personal problems. To that end, we provide a range of tools to help members maintain control over their playing habits.
My88 members can access the following tools directly from their account settings:
If you or someone you know has a problem with gambling, please reach out to the relevant support organisations in Malaysia. my88 also works with these organisations to ensure that players who need help can access the right support.
All content on the my88 platform, including but not limited to logos, brand names, interface designs, graphics, text, software code, audio, and video, is the exclusive property of my88 or its relevant licensors. This content is protected by applicable copyright, trademark, and intellectual property laws.
You are not permitted to:
My88 strives to ensure the platform operates without interruption at all times. However, we do not guarantee that the platform will always be free from technical errors, service disruptions, or data loss. In such situations, my88 will work to resolve issues promptly and communicate transparently with affected members.
My88 shall not be liable for:
In all circumstances, my88's maximum liability to any member shall not exceed the total net deposits made by that member in the thirty (30) days preceding the date on which the liability claim arises.
My88 reserves the right to suspend or terminate any member's account at any time, with or without prior notice, if we have reasonable grounds to believe that a terms violation, fraud, or illegal activity has occurred. In the event of termination, any legitimate cash balance (excluding bonuses) will be returned to the member once the investigation is concluded, unless the funds are suspected of involvement in illegal activity.
Members may also request to close their own account at any time by contacting the my88 customer support team. Any remaining balance will be processed in accordance with the standard withdrawal procedure, subject to any outstanding wagering requirements attached to active bonuses.
My88 reserves the right to modify, add to, or amend any part of these Terms and Conditions at any time. Any material changes will be communicated to members via their registered email or in-platform notification at least seven (7) days before the changes take effect, except in urgent circumstances that require immediate changes.
Continued use of the my88 platform after the effective date of any changes constitutes your acceptance of the amended terms. If you disagree with any amendment, you have the right to close your account before the changes take effect. It is your responsibility to review this Terms and Conditions page periodically to ensure you are always aware of the latest applicable terms.
If you have any questions, concerns, or feedback regarding these Terms and Conditions or your general use of the my88 platform, our team is ready to assist you through the following channels:
The my88 support team operates around the clock and all inquiries will be answered as promptly as possible. We are committed to ensuring every issue is resolved fairly, transparently, and to the satisfaction of all parties.
Register a free my88 account today and enjoy a safe, fair, and exciting online entertainment experience alongside more than 500,000 members in Malaysia.